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Support

If you are having problems with your home security alarm system, or if you simply have questions regarding your home security alarm system, please contact us. Our customer support staff is here to help you with any issue concerning your home security alarm system. In addition, answers to frequently asked questions can be found on our FAQs sheet.

Contact Our Customer Support Staff

Mon - Fri: 09:00am - 08:00pm PST
Sat: 09:00am - 06:00pm PST
Email: support@nationalalarmco.com

For after hours please call the monitoring center. Please have your account number ready.

In This Section

Installation
Installing and activating your GE Home Security System is a simple process. Our installations are performed by trained technicians to ensure quality and accuracy.

Operation
A guide to the very important task of testing your system at least once per month as well as all the features and functions of your new alarm. All our alarm systems are built in a very user friendly and easy to operate interface.

Troubleshoot
Have a problem with your equipment or service but not sure why? Use our quick troubleshooting guide or call our friendly customer service at 1-800-483-5111.

Billing
Contact us at 800-483-5111 to make a payment, update payment information or find answers to any questions you have regarding your alarm bill.

Referral Benefits
Visit our Tell A Friend page to tell your friends, family, and neighbors about us and get rewarded if they get alarm service from National Alarm Company.

FAQs
Our FAQs are designed to answer your questions about our available products and services, give technical assistance with your system, service, and billing without making you go the extra mile.
Click to see our Frequently Asked Questions (FAQ)

Home Security Opportunities
Learn about the many opportunities to promote our alarm security systems including our Affiliate Program, Direct Seller Program, and Careers.

Moving?
Please call us at 800-483-511 to check our specials for moving arrangement in your area.